Dashboard
Welcome to your Buy-back system dashboard
Total Orders
248
Pending Returns
18
Buyback Requests
42
Completed Buybacks
36
Buyback Activity
Recent Buyback Requests
Sarah Johnson
iPhone 12 Pro - $320 estimate
Michael Brown
MacBook Air - $450 estimate
Emily Davis
iPad Pro - $280 estimate
James Wilson
Samsung Galaxy S21 - $290 estimate
Recent Orders
View all| Order ID | Product | Date | Status | Options |
|---|---|---|---|---|
| #ORD-2023-8742 | iPhone 13 Pro Max | Oct 12, 2023 | Delivered | View Details |
| #ORD-2023-8741 | MacBook Pro 16" | Oct 10, 2023 | In Transit | View Details |
| #ORD-2023-8740 | iPad Air | Oct 5, 2023 | Delivered | View Details |
| #ORD-2023-8739 | AirPods Pro | Oct 1, 2023 | Buyback Requested | View Details |
Orders List
View and manage all your orders
| Order ID | Product | Date | Amount | Status | Options | Actions |
|---|---|---|---|---|---|---|
|
#ORD-2023-8742
Oct 12, 2023
|
iPhone 13 Pro Max
256GB, Graphite
|
Oct 12, 2023
|
,099.00
|
Delivered
Oct 15, 2023
|
|
View Details |
|
#ORD-2023-8741
Oct 10, 2023
|
MacBook Pro 16"
M1 Pro, 16GB, 512GB
|
Oct 10, 2023
|
$2,499.00
|
In Transit
Est. Oct 18, 2023
|
Available after delivery
|
View Details |
|
#ORD-2023-8740
Oct 5, 2023
|
iPad Air
64GB, Space Gray
|
Oct 5, 2023
|
$599.00
|
Delivered
Oct 8, 2023
|
|
View Details |
|
#ORD-2023-8739
Oct 1, 2023
|
AirPods Pro
2nd Generation
|
Oct 1, 2023
|
$249.00
|
Buyback Requested
Oct 20, 2023
|
Processing buyback
|
View Details |
|
#ORD-2023-8738
Sep 25, 2023
|
Samsung Galaxy S21
128GB, Phantom Black
|
Sep 25, 2023
|
$799.00
|
Delivered
Sep 28, 2023
|
|
View Details |
|
#ORD-2023-8737
Sep 20, 2023
|
Apple Watch Series 7
45mm, Aluminum Case
|
Sep 20, 2023
|
$399.00
|
Exchanged
Oct 5, 2023
|
Exchange completed
|
View Details |
|
#ORD-2023-8736
Sep 15, 2023
|
Dell XPS 13
i7, 16GB, 512GB SSD
|
Sep 15, 2023
|
,299.00
|
Delivered
Sep 18, 2023
|
|
View Details |
Order Detail
Order #ORD-2023-8739
Order Summary
Order Date
October 1, 2023
Order Total
$249.00
Payment Method
Credit Card (•••• 4242)
AirPods Pro
2nd Generation
Quantity: 1
$249.00
Subtotal
$249.00
Shipping
$0.00
Tax
$0.00
Total
$249.00
Order Timeline
-
Delivered
Your order has been delivered
-
Out for delivery
Your order is out for delivery
-
Shipped
Your order has been shipped
-
Order placed
Your order has been placed
Order Actions
Return window is closed
The 15-day return window for this order has expired. You can now opt for our buyback program.
Shipping Address
John Doe
123 Main St
Apt 4B
New York, NY 10001
United States
Need Help?
Return Process
Return your order within 15 days of delivery
Order #ORD-2023-8742
Return Window
You have 10 days left to return this item.
Return window closes on Oct 30, 2023.
Product Details
iPhone 13 Pro Max
256GB, Graphite
Qty: 1
Return Policy
- 15-day return window from delivery date
- Product must be in original packaging
- All accessories must be included
- Free return shipping
Return Reason
Return Method
Print a return label and drop off the package at any authorized carrier location.
We'll arrange for a carrier to pick up the package from your address.
Additional fee: $5.00
Return Address
John Doe
123 Main St, Apt 4B
New York, NY 10001
United States
Refund Method
Credit Card (•••• 4242)
Refund time: 3-5 business days after we receive your return
Get an additional 10% bonus when you choose store credit
Refund amount: ,208.90 ( ,099.00 + 09.90 bonus)
Exchange Process
Exchange your order within 15 days of delivery
Order #ORD-2023-8742
Exchange Window
You have 10 days left to exchange this item.
Exchange window closes on Oct 30, 2023.
Current Product
iPhone 13 Pro Max
256GB, Graphite
Qty: 1
,099.00
Exchange Policy
- 15-day exchange window from delivery date
- Product must be in original packaging
- All accessories must be included
- Price difference will be charged/refunded
Exchange Reason
Select Replacement Product
512GB, Graphite
,399.00
You pay: $300.00
256GB, Sierra Blue
,099.00
No additional cost
256GB, Graphite
$999.00
You receive: 00.00
Exchange Method
Return your current item and we'll ship the replacement once we receive it.
We'll ship the replacement immediately. Your card will be temporarily charged until we receive your return.
Temporary hold: ,099.00
Shipping Address
John Doe
123 Main St, Apt 4B
New York, NY 10001
United States
Payment Method
Credit Card (•••• 4242)
Order Summary
Original Product
,099.00
Replacement Product
,399.00
Price Difference
$300.00
Shipping
$0.00
Total to Pay
$300.00
Buyback Process
Get value back for your device after the return window
Order #ORD-2023-8739
Eligible for Buyback
Your device is eligible for our buyback program.
Get cash back for your used device.
Product Details
AirPods Pro
2nd Generation
Purchased: Oct 1, 2023
$249.00
Buyback Policy
- Available after 15-day return window
- Value based on device condition
- Free pickup service available
- Payment via bank transfer or store credit
Device Condition
Please select the condition that best describes your device. This will help us provide an accurate buyback estimate.
Device looks brand new with no scratches or signs of wear. All original accessories included.
Device has minor scratches or signs of wear. All functions work properly.
Device has noticeable scratches and signs of wear. All core functions work properly.
Device has significant damage but is still functional. May have missing accessories.
Included Accessories
Please select all accessories that you will include with your device.
Functional Status
Please confirm the functional status of your device.
Estimated Buyback Value
Estimated value based on your selections
Final value will be determined after device inspection
Buyback Estimation
Review your device value and confirm details
Buyback Estimation Summary
AirPods Pro (2nd Generation)
Order #ORD-2023-8739 • Purchased: Oct 1, 2023
Device Condition
Like New
Included Accessories
Charging Case, Cable, Ear Tips
Functional Status
Fully Functional
Original Purchase Price
$249.00
This is our best estimate based on your device information
Payment Method Options
Important Notes
- Final value confirmed after inspection
- Payment processed within 3-5 days
- Free pickup or shipping included
Value Breakdown
| Factor | Details | Value Impact |
|---|---|---|
| Base Value | Standard value for this model | 00.00 |
| Condition | Like New (+20%) | +$20.00 |
| Accessories | All essential accessories included | + 0.00 |
| Age | Less than 3 months old | +$5.00 |
| Functionality | All features working properly | +$5.00 |
| Market Adjustment | Current market demand | -$20.00 |
| Total Estimated Value | 20.00 |
Schedule Pickup
Choose a convenient date and time for us to pick up your device.
Need Help?
Pickup Scheduling
Schedule a convenient pickup time for your device
Schedule Pickup
AirPods Pro (2nd Generation)
Estimated Buyback Value: 20.00
Pickup Information
Our pickup service is completely free. A courier will arrive during your selected time slot to collect your device.
Please ensure your device is ready for pickup with all selected accessories.
Buyback Summary
Final value will be determined after device inspection
What happens next?
-
1
We'll confirm your pickup appointment via email
-
2
A courier will collect your device at the scheduled time
-
3
Our technicians will inspect your device
-
4
We'll process your payment within 3-5 business days
Need Help?
Pickup FAQ
Find answers to common questions.
Tracking View
Track the status of your buyback request
Buyback Progress
AirPods Pro (2nd Generation)
Buyback Reference: BUY-2023-4567
Estimated Value: 20.00
Buyback Request Submitted
Your buyback request has been successfully submitted.
Pickup Scheduled
Your device pickup has been scheduled.
Pickup In Progress
Our courier is on the way to pick up your device.
Courier Information
Device Received
Your device will be received at our facility.
Device Inspection
Our technicians will inspect your device to confirm its condition.
Payment Processing
Your payment will be processed via your selected method.
Buyback Details
Final value will be determined after device inspection
Pickup Information
Pickup Address
John Doe
123 Main St, Apt 4B
New York, NY 10001
United States
Pickup Schedule
Date: October 27, 2023
Time: 9:00 AM - 11:00 AM
Contact Information
Phone: (555) 123-4567
Email: john.doe@example.com